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FAQ

FAQ

Ingabe uyifekthri noma inkampani yokuhweba?

Siyimboni ekhethekile ekubekeni amashelufu angenabhowudi.

Ingabe unenani elincane le-oda?

Yebo. Isitsha esigcwele.

Ungakwazi ukunikeza amadokhumenti afanele?

Yebo, singahlinzeka ngemibhalo eminingi kuhlanganise nombiko wokuhlola; Umsuka, namanye amadokhumenti okuthekelisa lapho kudingeka.

Siyini isikhathi sokuhola esimaphakathi?

Isikhathi sokulethwa siyizinsuku ezingama-20-45 ngemuva kokuqinisekiswa kwe-oda. Kodwa ukuze uthole usuku oluqondile, sicela uhlole nethimba lethu labadayisi.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungenza inkokhelo ku-akhawunti yethu yasebhange, i-Western Union noma i-PayPal: idiphozi engu-30% kusengaphambili, ibhalansi engu-70% uma iqhathaniswa nekhophi ye-B/L.

Ipakishwa kanjani impahla?

Izimpahla zingapakishwa emakhathoni, amabhokisi ombala, amaphalethi nanoma iyiphi enye iphakheji ngokwezidingo zamakhasimende.

Anginasiqiniseko ngomkhiqizo wakho, ungangithumelela isampula ukuze ngibe yisethenjwa?

Amasampula omkhiqizo wethu ajwayelekile amahhala ngaphandle kwemali yempahla. Ngemikhiqizo eyenziwe ngokwezifiso, imali yesampula kanye nemali yempahla iyakhokhiswa.

Kuthiwani ngezimali zokuthumela?

Izindleko zokuthumela zincike endleleni okhetha ngayo ukuthola izimpahla. I-Express ngokuvamile iyindlela eshesha kakhulu kodwa futhi ebiza kakhulu. I-Seafreight iyisixazululo esingcono kakhulu samanani amakhulu. Izilinganiso ngqo zempahla singakunikeza kuphela uma sazi imininingwane yenani, isisindo kanye nendlela. Sicela usithinte ukuze uthole ulwazi olwengeziwe.